I recently had to do a workflow from SharePoint Designer 2010, that sends an email once a list item is created. After publishing it to its associated list in SharePoint 2010, I found that the workflow was not automatically starting when I create a list item, but when I manually start it, it would work. After some research, I found that I initially created it using the system account. So I then tried to use my own user account that was site collection admin on the site, to re-create the workflow, published it, and it now worked. Am still yet to understand why this is so.
For my 25th birthday today 3rd March, 2009, allow me to present to you another first of its kind in Zambia. Yes we have done it again, having been Project manager, I present to you Zambia's first Helpdesk System which Masialeti and I have developed on Microsoft Office SharePoint Server 2007. The system also implements SharePoint designer workflows, Infopath forms, SharePoint document library and sends email notifications to the relevant personnel. When a user logs in a call, the user automatically receives a mail from the system, telling them that their call has been received and is being attended to, IT section will also receive a notification and the helpdesk manager will assign the call to the right IT guy who will also automatically receive a mail notification from the system. When the call is resolved, the user again automatically gets notified by the system with a mail giving them description of the problem they logged and also how it has been resolved. The user also has an ...
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