Ok so my workmate Charles and I just finished developing a Copper Concentrate Logistics System on SharePoint 2007. Again we do something that has never been done before in Zambia, on SharePoint!!! So here is how it works: First of all, it’s mainly using SharePoint Lists, Views dependent on your log in credentials, InfoPath Forms that pull their data from the SharePoint list based on specific selection criteria. The marketing dept captures the details of the trucks expected to arrive, only after which, the Security personnel will be able to see the details of the expected trucks and authorize entry. This then allows the truck details on empty weight and on loaded weight to be captured to the same system from the Weighbridge and sealing details confirmed. Only when the weighbridge process has been confirmed, the Security to authorize exit would be able to view the truck details, which they will use for their exit authorization. This piece of a SharePoint system generates various reports by date, by amounts of load, by end users…guys I could go on!!!!
For my 25th birthday today 3rd March, 2009, allow me to present to you another first of its kind in Zambia. Yes we have done it again, having been Project manager, I present to you Zambia's first Helpdesk System which Masialeti and I have developed on Microsoft Office SharePoint Server 2007. The system also implements SharePoint designer workflows, Infopath forms, SharePoint document library and sends email notifications to the relevant personnel. When a user logs in a call, the user automatically receives a mail from the system, telling them that their call has been received and is being attended to, IT section will also receive a notification and the helpdesk manager will assign the call to the right IT guy who will also automatically receive a mail notification from the system. When the call is resolved, the user again automatically gets notified by the system with a mail giving them description of the problem they logged and also how it has been resolved. The user also has an ...
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